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Exam Code: 50-658
Exam Name: Novell (Service and support)
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NO.1 A user's workstation hangs intermittently. You are assigned to work with him to resolve the
problem and have taken the following steps: 1. Checked user and system records to gather
information to assess what might be wrong. 2. Worked on the system to eliminate one possibility
at a time until the answer was found. 3. Wrote a complete description of the problem and its
solution in the system logs. 4. Explained the problem and its solution to the user. Observed the
user while he worked until he was convinced that the problem would not recur. How many of these
steps are an appropriate part of the troubleshooter's role?
A.1
B.2
C.3
D.4
E.None
Correct:D
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.2 A user complains of slow performance on his NetWare network. What type of bottleneck should
you suspect after viewing a large number of dirty cache buffers and current disk requests in the
MONITOR utility?
A.CPU
B.Bus I/O
C.Disk I/O
D.Network I/O
Correct:C
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.3 You are installing a hard drive and have just created a DOS partition. What is the next step?
A.Copy system files.
B.Create a DOS boot sector.
C.Scan the disk and identify bad sectors.
D.Perform a high-level format of the partition.
Correct:D
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.4 What is the minimum twisted-pair cable specification for a 4 Mbps token ring network
installation?
A.Category 1
B.Category 2
C.Category 3
D.Category 5
Correct:C
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.5 Which NDPS component is used to manage non-NDPS-aware printers?
A.NDPS broker
B.NDPS manager
C.NDPS gateway
D.Printer agent
Correct:C
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.6 Which NDPS support service allows printers to send users and operators customized
notifications about printer events and print job status?
A.Printer Manager Services
B.Service Registry Services
C.Event Notification Services
D.Resource Management Services
Correct:C
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.7 To enable manual recovery from an abend, what value would you assign to the Auto Restart
After Abend SET parameter?
A.0
B.1
C.2
D.3
Correct:A
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.8 Which type of fiber-optic cable has the greatest bandwidth?
A.Dual mode
B.Single mode
C.Multimode graded index
D.Multimode stepped index
Correct:B
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.9 A user complains that he cannot connect to the network. He receives a "File Server Not Found"
message. He had no trouble logging in yesterday. No hardware or software has been changed on
his workstation since yesterday. LANalyzer shows the Network Alarm indicator is red and the
scrolling message indicates a CRC error rate beyond the acceptable threshold. Sorting the errors
reveals the CRC errors are accumulating for several different workstations. Other users on the
same server have no problem. What is the most likely cause of the problem?
A.There is a local cabling problem.
B.The network is severely congested.
C.The router is fragmenting packets.
D.The local router or switch is overloaded.
E.The file server's network board has a problem.
Correct:A
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.10 Which utility do you need to run to activate a remote printer that is defined in PCONSOLE?
Answer:
A.RPRINTER
Correct:A
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.11 When should the Novell NDPS gateway be used? (Choose 3.)
A.The printer is attached directly to the network
B.Users will be printing from 16 bit applications
C.The printer is attached directly to the file server
D.Users will be printing from different operating systems
E.The printer is attached to a workstation running NPRINTER
F.The printer manufacturer has not written a gateway of its own
Correct:C E F
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.12 What are advantages of using twisted pair cabling in a network installation? (Choose 3.)
A.It is lightweight.
B.It is easy to install.
C.It uses mature technology.
D.It is protected from electronic eavesdropping.
E.It is insensitive to EMI (electomagmetic interference).
Correct:A B C
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.13 How many nodes can you install on a token ring network that is installed with IBM type 3 cabling?
A.35
B.64
C.72
D.127
Correct:C
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.14 What can be used to test for a break on a FDDI cable segment?
A.An MSAU
B.A flashlight
C.A volt meter
D.An ohm meter
Correct:B
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.15 A user cannot get a new application to print on a NetWare network even though the application
is advertised as network-aware. Print jobs that the user sends from the application are not arriving
in the print queue. These print jobs also do not print successfully from a workstation that is
attached directly to a local printer. What is the probable cause of the network printing problem?
A.The printer or its setup
B.The application or its setup
C.The print queue or its setup
D.The print server or its setup
E.The NPRINT or CAPTURE settings
Correct:B
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.16 The SYS volume of a NetWare 4.11 server will not mount so you decide to run VREPAIR. Which
step would you perform?
A.Run VREPAIR.NLM by loading it from the DOS partition.
B.Load MONITOR and set Automatically Repair Bad Volumes to OFF.
C.Add another hard drive to the server and span the SYS volume to the new disk.
D.Use MOUNT SYS /F to force the volume to mount, load VREPAIR, then dismount SYS and run
VREPAIR.
Correct:A
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.17 When setting up mirroring in NetWare, what data storage unit is actually being configured and
mirrored?
A.Disk
B.Volume
C.Partition
D.Disk segment
Correct:C
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.18 How are file caching and the tracking of network resources implemented in the Novell Client for
Windows NT?
A.As a set of NLMs
B.As a virtual device driver
C.As a NetWare I/O subsystem (NIOS)
D.As a redirector/file system driver
Correct:D
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.19 What are valid considerations when installing twisted-pair network wiring? (Choose 2.)
A.Consider using the same wire for voice and data.
B.Keep the twist in the wire up to the point of termination.
C.Never bend a cable tighter than a bend radius of 10 times the cable diameter.
D.It is recommended to use category 5 termination equipment on all catagory 3 installations.
Correct:B C
Novell 50-658 50-658 50-658 answers real questions 50-658
NO.20 Perform the drag-and-drop task. Begin by clicking the Drag-and-Drop button. When you finish,
continue to the next question by clicking the Next button. The graphic shows the components of
the 6-Step Network Troubleshooting Model. Assemble the steps in their correct order by dragging
them to their correct location.
Correct:
Green choice1---->Yellow Choice4
Green choice3---->Yellow Choice1
Green choice5---->Yellow Choice3
Green choice2---->Yellow Choice6
Green choice4---->Yellow Choice2
Green choice6---->Yellow Choice5
Novell 50-658 50-658 50-658 answers real questions 50-658
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